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Quality Metrics 2018 Benchmark Survey (PDF Download)

Quality Metrics 2018 Benchmark Survey (PDF Download)

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Quick Overview:
The Quality Metrics Benchmark Survey was created by soliciting quality metrics that are currently being measured by PCPC member companies. ...
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$100.00 - Quality Metrics 2018 Benchmark Survey (PDF Download)

$50.00 - Quality Metrics 2018 Benchmark Survey (PDF Download)

Number of pages:26
Year published:2018
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Description

By continuing the annual benchmark survey and presenting industry quality metric results, the PCPC is confident that both individual companies and the industry as a whole will benefit with progressive improvements in product quality and customer service.

Table of Contents

Summary

Introduction

Survey Questions

Survey Results

Closing

Appendix – Raw Data 
 
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