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Quality Metrics 2017 Benchmark Survey (PDF Download)

Quality Metrics 2017 Benchmark Survey (PDF Download)

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The Quality Metrics Benchmark Survey was created by soliciting quality metrics that are currently being measured by Council member companies. ...
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Number of pages:26
Year published:2017
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Description
The Quality Metrics Benchmark Survey was created by soliciting quality metrics that are currently being measured by Council member companies. The survey is a data resource that will assist all companies with performance improvement objectives. 

Table of Contents
Summary
Introduction
Survey Questions
Survey Results
Closing
Appendix – Raw Data
 
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