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Quality Metrics 2019 Benchmark Survey (PDF Download)

Quality Metrics 2019 Benchmark Survey (PDF Download)

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Quick Overview:
The Quality Metrics Benchmark Survey was created by soliciting quality metrics that are currently being measured by PCPC member companies. ...

$100.00 - Quality Metrics 2019 Benchmark Survey (PDF Download)

$50.00 - Quality Metrics 2019 Benchmark Survey (PDF Download)

Number of pages:34
Year published:2020
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By continuing the annual benchmark survey and presenting industry quality metric results, the PCPC is confident that both individual companies and the industry will benefit with progressive improvements in product quality and customer service.

Table of Contents
What is New?
What is Benchmarking?
Survey Content
Survey Questions
Data Analysis
Survey Results
Raw Data
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